1. Hire charges are usually based on a four day period.
(Exclusive of Sundays & Bank Holidays). Longer periods of hire are available, although
additional payment will normally be required. (Price will be dependant on number
of costumes and time-frame involved).
2. Payment for goods is only by cash or cheque
(accompanied by a bank card & proof of address). Unfortunately we do not accept credit cards, either
for payment or security deposits.
3. To pre-book costumes for particular dates,
a £5 (£10 for New Year's Eve) booking fee per costume is required. This is part of your eventual hire fee.
The booking fee is non-refundable. For non-account organisations with a large
quantity of costumes, a 25% deposit is usually required upon placement of the booking, with the remainder
payable upon completion of the contract, or, if an account customer, payable upon invoice.
4. An additional *refundable security deposit (usually twice the total hire fee) must accompany all
hirings upon collection of the costumes/accessories. (* See Terms & Conditions No. 7).
5. Hire payment (less booking fee if applicable) and security deposit must be paid upon collection of the costume(s)
and/or accessories. If paying by cheque, two separate cheques are required, accompanied by a bank card
& proof of address.
6. The hired costumes/accessories remain the property of Antrix
at all times. However, it is the hirer's responsibility to ensure that their home, car or travel insurance
will cover the loss of any items whilst in the hirer's possession.
7. The costume/items
must be returned on the agreed specified date, or the refundable security deposit may be partly or fully forfeited. (The only
exception is if Antrix has been contacted on or prior to the agreed return date & another date has
been accepted). Please note:- If items have not been returned within14 days of agreed
date, security deposit cheques will automatically be cashed. In most circumstances the security deposit does not cover the
replacement cost of any lost costumes, and further charges may be incurred.
8. Any loss, or non-return
of hired costumes or accessories, must be paid for in full. Should the hirer fail to return the items loaned
and fail to contact Antrix within fourteen days of the agreed return date, then these goods will be treated as stolen.
Action will be taken to recover our losses, such as the replacement cost of unreturned items and/or
additional hire fees, through the most appropriate method.
9. Any damage to
costumes or accessories must be paid for. (Normal wear and tear is taken into account).
10. The cost of hire is inclusive of cleaning and general maintenance of costumes. Should items become
unduly dirty or damaged, do not under any circumstances attempt to clean or repair them, as some items will require specialist
care and attention.
11. Costumes, their accessories and prices may change through
upgrades and other factors. We will do our best to advise any modifications, and also honour agreements made prior to such
12. In the event a pre-booked costume becomes
unavailable through circumstances beyond our control, you will have the choice of a full refund, or the
opportunity to select an alternative outfit.