1. We have over 1700 different costumes available for hire. Others may have more costumes, but there's such a thing as too much choice, and (in theory) you can only wear one costume at a time. We do not have ‘multiples’ of costumes except for some  ‘groups’ such as Pink Ladies, T-Birds and Musketeers, and some male/female matched outfits.

2. Our costumes are sourced from suppliers both in Britain and around the world. In addition,  we have costumes which we have created ourselves or can improvise 'on the fly'.

3. Unless you’re lucky on eBay, you won’t find most of the costumes we feature on our website available on the Internet, with the possible exception of licensed character costumes. These we have to source from official suppliers and manufacturers (but you may find we've 'upgraded' from the basic model or enhanced the outfit with 'extras').

4. We are based out of town, so you can park within easy walking distance – usually right outside. No worries with meters or wardens -  and less far to carry costumes!

5. Similarly, within reason, you can take as long as you like to choose. We normally allow an hour between appointments, but if it takes longer, it’s not usually a problem.

6. Most of our costumes come complete, which isn't always the case with outfits bought on the Internet (and in shops): You may  find that what's in the packet isn't exactly what's in the picture you've seen: For example, few come with the wig shown in the picture, and sometimes you have to provide/buy the trousers/skirt/tights/accessories as extras. We are also happy to hire/sell additional items to enhance the basic costume if necessary. Furthermore, we can also mix and match costumes and accessories to come up with a look that is unique to you. If you buy from a shop or Internet, you risk others  turning up in the exact same costume!

7. All our costumes are stored on site in a temperature-controlled environment and are cleaned and ‘maintenanced’ after every hire.

8. You can choose outfits from our range of photo-catalogues (or from what you see here on the site) but anything selected can be tried on (unless, of course, it is out on loan or being ‘processed'). An internet picture won’t always tell you the quality of manufacture and whether a particular costume size will fit you - in our experience, one-size definitely does not always fit all, and some manufacturers’ ideas of sizing differ from others.

9.We take appointments both during the day and on most evenings up to 8 pm (6.30pm Mondays and Saturdays). We try to have Sundays off - not always successfully! Making an appointment usually gives you exclusive access and attention in our limited-space environment. If forward-planning is a problem, it still helps to ring before you arrive. to avoid disappointment in case we’re otherwise engaged or working ‘off-site’.

10. You benefit from the help and advice of people who know their subject and are not just interested in sales figures and shifting a commodity: We’ve been collecting costumes for over a quarter of a century and can offer suggestions and products for most themed events.